We’ve improved our notification system to ensure you never miss an important update. Notifications are now more reliable across both mobile and web apps, delivering them faster and with greater accuracy—so you stay informed in real-time.

Enjoy smoother, more dependable notifications! 🚀

We’ve made to create a more focused and clutter-free Inbox experience. Here’s what’s new:

These enhancements make the Inbox so you can focus on what really matters—your conversations. 🚀

We’re excited to announce major updates to Lifecycle that make managing your sales process easier and more insightful than ever!

Lifecycle now has , designed to help you monitor and manage drop-offs in your sales funnel.

Fully customizable: Add, edit, or tailor Lost Stages like:

Stay informed with real-time Lifecycle insights, now on your Dashboard. View:

Key conversation stats:

We’ve also made it easier to integrate Lifecycle into your daily processes:

Start using Lifecycle Lost Stages to gain better visibility into your sales process and improve decision-making! 🚀

Learn more here.

We’ve supercharged our platform’s speed to make navigating between modules faster and more seamless than ever. With these technical improvements, you’ll experience reduced load times and smoother transitions, keeping your workflow uninterrupted.

Enjoy a faster, more responsive platform today! 🎉

We’ve added a new sound notification setting for incoming calls! Now, you can choose when to receive sound alerts—whether it’s only for assigned calls, all incoming calls, or none. This ensures you stay focused without unnecessary interruptions.

Enjoy a more personalized and distraction-free experience! 🎉

We’ve redesigned the Settings module to make it easier and quicker for you to navigate and find what you’re looking for. This update splits Settings into three distinct sections—, , and —each with its own dedicated page and streamlined navigation.

Explore it now by selecting the Settings icon on your dashboard and choosing which section you’d like to manage first.

Enjoy a more intuitive and organized Settings experience today! 🎉

Streamline your conversations with ease! 🚀 The Inbox module now features a unified dropdown for filtering and sorting to manage your conversations—all in one place.

📍 Available now in the Inbox module!

Learn more here.

We’re thrilled to announce the launch of the TikTok Channel, now in Open Beta! This exciting addition lets you connect with TikTok users from all over the world like never before. Respond instantly, track engagement, and streamline conversations—all within respond.io.

Learn more.

Supercharge your campaigns with detailed breakdowns of TikTok interactions:

Note:

We’ve enhanced how thumbnails are generated for videos and images sent through the platform. Thumbnails are now created seamlessly and in a compressed format, optimizing performance without compromising quality.

This upgrade speeds up thumbnail processing and reduces the load on your system, ensuring faster responses and smoother platform performance.

Enjoy a quicker and more reliable experience on respond.io! 🚀

This game-changing feature lets you connect with customers more personally and efficiently through voice calls on the platform.

Note: WhatsApp Calls are currently supported for phone numbers from Mexico, Brazil, India, and Indonesia only.

Streamline your customer communications and provide a personalized experience for sales, support, and beyond.

Start making calls now! Learn more