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Feature Request
908
Help Center Request
24
Roadmap
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Under Review
69
Respond AI: Translate incoming messages
Feature Request
45
Respond AI (ChatGPT): Summarize Conversations
Feature Request
14
Mobile App: Search for Messages and Comments
Feature Request
20
Mobile App: Respond AI Assist (ChatGPT)
Feature Request
189
CRM: HubSpot Integration
Feature Request
227
WhatsApp Business API: Support for Commerce Messages (Catalog)
Feature Request
15
Mobile app: Respond.io link to open the mobile app
Feature Request
138
Messages: Support Sending Stickers (e.g. LINE, Whatsapp, etc.)
Feature Request
64
Workflows: Ability to select multiple steps
Feature Request
156
Workflows: Delete a step without deleting all the steps below it
Feature Request
93
Reports: Count only business hours in the "First Response Time" and "Average Resolution Time"
Feature Request
94
Workflows: Send WhatsApp Template with Ask a Question Feature
Feature Request
54
Option to Change Workspace's Icon
Feature Request
109
Messages: Improve multiple choice buttons for WhatsApp
Feature Request
40
Custom Sidebar Integration: Get and Display External Data in Messages Module
Feature Request
40
Workflow Step: Check Google Sheet (Lookup)
Feature Request
21
Workflows: Add Actions for the Trigger Contact Field Updated
Feature Request
69
Workflows: Ability to Edit Workflows without Stopping Them
Feature Request
54
Workflow Analytics: Ability to analyze the performance of workflow
Feature Request
377
Block/Ban Contacts Feature
Feature Request
103
Messages: Allow and display Agent's name (Signature)
Feature Request
124
Granular/Custom User Access Level (Permissions)
Feature Request
28
Custom Field: Contact Field & Custom Field History
Feature Request
46
User collision detection
Feature Request
133
Send Conversation Chat History via Email
Feature Request
Planned
66
Access Levels: Restrict User On Contact Field Viewability (Phone number and Email)
Feature Request
57
Two Factor Authentication (2FA) Access
Feature Request
96
New Channel: Email Outlook
Feature Request
In Progress
24
Mobile App: Add dark mode
Feature Request
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