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Feature Request
1202
Roadmap
Filters
Under Review
44
Messages: Tab or drawer to see all files (media, image, documents) received from the contact
Feature Request
65
Internal Comment: Support file (e.g. image, docs) in internal comment
Feature Request
15
Respond AI: AI Closing Note Category and Summary
Feature Request
2
Salesforce: Contact Import
Feature Request
4
HubSpot: Activity Logging
Feature Request
4
Salesforce: Activity Logging
Feature Request
4
Workflows: Support HubSpot Actions
Feature Request
3
Workflow: Support Salesforce Action
Feature Request
9
HubSpot: Respond.io Action within HubSpot Workflows
Feature Request
2
Salesforce: Respond.io Action within Salesforce Flows
Feature Request
128
Scheduling: Meeting/Appointment Booking
Feature Request
9
Calls: Enable Call Transfer and Forwarding
Feature Request
7
Calls: Allow Multiparty Conferencing
Feature Request
5
Calls: Voicemail Setup
Feature Request
7
Calls: Automations and Workflows
Feature Request
6
Calls: Call Transcription
Feature Request
8
Calls: AI Call Summary
Feature Request
143
Instagram: Enable Public Reply to comments
Feature Request
111
Facebook: Public Reply
Feature Request
Planned
2
Salesforce: 1-Way Automatic Contact Creation
Feature Request
11
WhatsApp: Connect WhatsApp Business App
Feature Request
300
Chat Import: Import Chat History from WhatsApp Business App
Feature Request
120
Instagram: Support Instagram Private Replies
Feature Request
9
HubSpot: 1-Way Automatic Contact Creation
Feature Request
84
Automatically close conversation after a defined period
Feature Request
13
Reports: Advanced Lifecycle Analytics and Visualization
Feature Request
7
Reports: Track Ad Costs and Contact Generation
Feature Request
9
Mobile App: Support Channel Calls on the Mobile App
Feature Request
11
Reports: Add Contact Source Attribution
Feature Request
8
Calls: Enable IVR integration and Call Queuing
Feature Request
16
Calls: Record and Playback Calls
Feature Request
15
Email Digest for Lifecycle Recap Reports
Feature Request
In Progress
109
Snippets: Include files (e.g. media, images) in Snippets
Feature Request
38
Reports: Click-To-Chat (CTC) Ads Performance Monitoring
Feature Request
169
New Channel: VoIP (Inbound Call)
Feature Request
311
New Channel: VoIP (Outbound Call)
Feature Request
10
HubSpot: Select Contact Fields to show
Feature Request
6
Salesforce: Select Contact Fields to show
Feature Request
6
Salesforce: Edit Contact Fields from respond.io
Feature Request
6
HubSpot: Edit Contact Fields from respond.io
Feature Request
8
Reports: Show Reports and Insights on Call Activities
Feature Request
11
Calls: Enhanced Call Controls for Agent Permissions
Feature Request
9
Contact Drawer: Dedicated Tab for Call-Related Activities
Feature Request
228
Inbox: Filter conversations by unreplied messages
Feature Request
36
Reports: Lifecycle Conversion and Analysis
Feature Request
23
Calls: Calls View in Inbox & Activity Logging
Feature Request
19
Messenger: Support Messenger Calls
Feature Request
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