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Boards
Feature Request
999
Help Center Request
30
Roadmap
Filters
Under Review
341
Tag Manager
Feature Request
67
Respond AI: Summarize Conversations
Feature Request
198
CRM: HubSpot Integration
Feature Request
159
Messages: Support Sending Stickers (e.g. LINE, Whatsapp, etc.)
Feature Request
74
Workflows: Ability to select multiple steps
Feature Request
207
Workflows: Delete a step without deleting all the steps below it
Feature Request
112
Reports: Count only business hours in the "First Response Time", "Average Resolution Time" and "Assigned Time"
Feature Request
112
Workflows: Send WhatsApp Template with Ask a Question Feature
Feature Request
125
Messages: Improve multiple choice buttons for WhatsApp
Feature Request
44
Custom Sidebar Integration: Get and Display External Data in Messages Module
Feature Request
46
Workflow Step: Check Google Sheet (Lookup)
Feature Request
28
Workflows: Add Actions for the Trigger Contact Field Updated
Feature Request
87
Workflows: Ability to Edit Workflows without Stopping Them
Feature Request
74
Workflow Analytics: Ability to analyze the performance of workflow
Feature Request
121
Messages: Allow and display Agent's name (Signature)
Feature Request
61
Messages: User collision detection among Users
Feature Request
160
Send Conversation Chat History via Email
Feature Request
69
Update Tags and Fields in Real-Time
Feature Request
49
New Custom Field Type: Date and Time ("17/07/2022 15:33:14")
Feature Request
Planned
17
Respond AI: Allow Other File Types for Adding Knowledge Sources
Feature Request
103
New Channel: Email Outlook
Feature Request
In Progress
45
AI Agent: AI Response to be in the Respective Language
Feature Request
65
AI Agent (New Branch): When AI unable to answer to Contact
Feature Request
71
AI Agent (New Branch): When Contact Asks to Speak to Human
Feature Request
14
AI Agent (Settings): Higher idle branch timer
Feature Request
22
AI Agent: Reduce message repetition
Feature Request
24
Respond AI: Knowledge Source Retrain/Refresh Website Data
Feature Request
277
WhatsApp Business API: Support for Commerce Messages (Catalog)
Feature Request
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