Business Problem:
Currently, the HubSpot integration with respond.io only supports the Contact object, limiting the ability to track and manage sales opportunities. Businesses using HubSpot Deals to monitor their sales pipeline lack visibility within respond.io, leading to fragmented sales data, as deal-related insights are only available in HubSpot.
Desired Outcome:
  • Support for HubSpot Deals Object: Enable users to sync, view, and update HubSpot Deals within respond.io.
Use Cases:
  • Sales Follow-Ups: A sales rep chatting with a prospect on WhatsApp can instantly check their associated deal and update the deal stage in respond.io.