
Now you can fully test your AI Agent before it starts chatting with real customers!
With the new
Test AI Agent
feature, simulate entire conversations without needing test Contacts or live messages.Here’s what’s new:
🗣️
Chat simulation
— Test how your AI Agent replies to customer questions in real time⚙️
Action preview
— See what the AI Agent would do: assign, update Contact fields, or close conversations🔁
Reset & retest
— Start fresh anytime or adjust the test Contact’s info to explore different scenarios💡
No risk
— Test results don’t affect your real Contacts or chat historyWhy you’ll love it:
- Build confidence in your AI Agent before launch
- Spot and fix issues early
- Test and refine prompts in one place