Able to receive and view Contact Card from Official WhatsApp APIs | Voters

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Able to receive and view Contact Card from Official WhatsApp APIs

Respond Ostengo

Currently, if a client sends a WhatsApp Contact Card to the agent, it is not shown on the platform. It would be good if we can see it.

February 8, 2022

Patricia Goh

If we can't view contact card's format - perhaps there is a way to convert a contact card into text and number format that will be visible within Respond.io?

It's awkward when something is sent by the customer and we don't see anything.

Gerardo Salandra

Hey Patricia Goh: yes, we agree with your sentiment. We are working in a fix for this and should be release in the next weeks.

TON Sports

Upvote

Shi Hui

Merged in a post:

WhatsApp: Support Contact Cards

Bernardo Gonzalez

Enable an option to receive Contact Card and create a Contact on the platform

March 19, 2021

February 18, 2022

Gerardo Salandra

Merged in a post:

Allow viewing contact (in WhatsApp format) sent by users

Juan Jimenez

When a user sends a contact, Respond.io does not allow viewing it.

February 16, 2022

February 17, 2022

Javier Wong

Agree!

Camila Gomes

Extremely important! It might be possible to see the Contact Cards sent!