Our platform currently lacks a personalized product recommendation feature. This absence limits our ability to guide customers towards products that best suit their needs and preferences, potentially leading to missed sales opportunities and reduced customer satisfaction.

Implement a new AI Agent objective that suggest relevant products based on Contact's conversation. This objective should improve user experience by offering tailored suggestions, increasing the likelihood of purchases, enhancing customer engagement and able to capturing intent after recommending products.

This feature clearly shines in the Convert phase. You're already engaging the customer—they’ve reached out or responded—and now it's time to seal the deal. The AI doesn’t just inform; it persuades. It uses the context of the chat to:

Recognize buying signals

So, you're not just solving for engagement—you’re solving for revenue.