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Ahmed Nassar
Business problem:
  • As a managert I want to view live calls activities so that I can gain visibility on how my business is handling calls and who are we engaging with
Desired outcome:
  • Ability to view activities directly for missed, active, and completed calls.
  • Streamlined tracking of call outcomes and follow-ups.
Use Cases:
  • View live call activities
The current workaround:
  • manually go to conversations one by one to see call activities