Messages: Improve multiple choice buttons for WhatsApp
under review
B
Bevatel Test
Our customers found it's hard to understand that they should press the hub button to show the popup to choose a choice, then they don't complete the workflow and agents have to talk instead of chatbot.
Desired outcome:
Make the multiple choices as buttons, instead of the current hub button, as the attached screenshot.
Y
Yihui Chan
Desmond Fong
Yes, that would be great and can see all the option one shot
M
Mutual Pyme
Muy interesante, estaría muy bueno si se logrará, ya que como comenta Bevatel Test es dificil de ver incluso el botón para que abra el multichoise.
Gerardo Salandra
under review
S
Shi Hui
HI Bevatel Test, as far as I know, WhatsApp only supports up to 3 buttons for interactive messages. If we have more than 3 options, then we have to use a list message (like the hub button). I am wondering how can we achieve the case like the one you shared in the screnshot (having more than 3 buttons), would you mind sharing with me where do you get the screenshot? Thanks!
B
Bevatel Test
Hello Shi Hui, Thanks for replying to our case. I got the screenshot from this number +966548414835.
V
Vachan Kudmule
List Messages allows upto 10 Options
H
Hassan Ahmed
i support that it will be easier than the hub buttons
G
Gaber Mohamed
Yes we interest on that