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Attia Saleh
Business Problem:
Currently, businesses using WhatsApp Message Templates on respond.io cannot utilize the 'Copy Code' action button provided by Meta. This limitation makes it less efficient to deliver voucher codes, discount offers, or promotional content that require users to easily copy a specific code from the message. Without this feature, businesses must rely on manual copying, which may lead to errors and reduced user engagement.
Desired Outcome:
Enable support within respond.io for WhatsApp Message Templates to include the 'Copy Code' action button, allowing recipients to:
  • Easily copy discount codes, promo codes, or reference numbers directly from a message.
  • Improve user experience by reducing manual effort when redeeming offers.
  • Enhance marketing effectiveness, increasing conversion rates for promotions and campaigns.