A
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Adam Teo
Business problem:
  • As a business owner, I want to create and configure a Meta Business Agent for my WhatsApp BSP channels, so that I can choose the AI solution that best fits my needs and desired control.
Desired outcome:
  • Support Meta Business Agent setup for WhatsApp BSP channels.
  • Allow choice between Meta Business Agent and respond.io AI Agent.
Use Cases:
  • Use Meta Business Agent on selected BSP channels.
  • Use respond.io AI Agent when local control is preferred.
The current workaround:
  • N/A