Yong Wai Ting
Business Problems:
  • Business wants to automatically send appointment reminders to leads who have booked meetings with the business’ Sales team "x" number of days before the meeting.
Pain Points:
  • Time-Consuming: Sales team members have to continuously draft and send reminders for each appointment, which diverts time from core business activities.
  • Lacks Scalability: As lead volume grows, managing reminders manually becomes increasingly challenging and inefficient.