Article: Return to main workflow after triggering sub workflow
Sana Nazir Ahmad
Business Problem: Business wants the capability to return to the (main) workflow after triggering another (sub) workflow.
Pain Points: Business cannot return to the main workflow after triggering another workflow.
Context: The business has created a main workflow which gives contacts the option to book a meeting (amongst others). When contacts click this option, they are assigned to agents who help them schedule appointments. The business wants to allow contacts to return to the main workflow after appointment has been scheduled.