Set how long your AI Agent waits before replying, so it can factor in everything a Contact sends — even across several messages — before responding.
What’s new
- Wait time:Set from 1 second up to 5 minutes in Advanced Settings, per AI Agent, before it starts processing a reply.
- Reset timer:Each new message from the Contact resets the timer, so it waits until they're done before responding.
- Total reply time:A Contact sees a reply only after both the wait time and the AI Agent's processing time have passed.
Note
: Wait time applies to chat conversations only. It doesn’t affect AI Agent follow-ups, Actions, or system messages.