Presenting our latest AI Agent feature - the
Collect Information
objective. You can use this objective when you want the AI Agent to ask specific questions and save the responses as variables. Previously, our AI Agent's sole Objective was Answer Questions
, which could help you respond to customer inquiries and manage low-effort conversations efficiently. With the addition of the
Collect Information
objective, you can now leverage AI to:- Collect names, phone numbers, email addresses, etc., to establish contact and communication with users.
- Find out age, gender, occupation, education level, and other demographic details for market segmentation and marketing strategies.
- Understand market trends by understanding product preferences i.e., types of products or services customers are interested in.
- Collecting data on how much a customer is willing to spend can assist in offering the most suitable products or services.
Learn more here.
AI Agent Builder
The new AI Agent Builder helps you build your AI Agent via an interactive conversation with AI. The feature is available with every AI Agent Step, which streamlines the process of identifying the most suitable AI Agent Objective for your specific requirements and helps you provide the necessary configurations for it. In short, by answering a series of targeted questions, you can effortlessly create an AI Agent with the Objective that suits your needs and provide the necessary configurations for it.
For instance, while using the Collect Information objective, the AI Agent Builder guides you through the steps of determining what information the AI Agent should collect from the user and how the information needs to be saved on the platform. Thus ensuring a tailored and efficient AI Agent that aligns perfectly with your operational needs.
Learn more here.
Defining
AI Agent Persona for the AI Agent Step
You can now define the AI Agent Persona for every AI Agent Step. Provide a description of how the AI Agent should communicate i.e., the personality of your AI Agent, and define the distinct characteristics of the AI Agent. You can learn more about aligning your AI Agent’s persona with your brand voice here.
Learn more here.