We’re excited to announce major updates to Lifecycle that make managing your sales process easier and more insightful than ever!
Track Lost Stages with Ease

Lifecycle now has
Lost Stages
, designed to help you monitor and manage drop-offs in your sales funnel.- Comes with our pre-configured Cold Lead stageto track unresponsive Contacts.
Fully customizable: Add, edit, or tailor Lost Stages like:
- Unqualified: Contact doesn’t meet criteria.
- No Response: No replies after multiple follow-ups.
- Lost to Competitor: Chose another product or service.
Real-Time Metrics on Your Dashboard

Stay informed with real-time Lifecycle insights, now on your Dashboard. View:
- Total Contacts in each Lifecycle Stage (excluding Lost Stages).
Key conversation stats:
- Open Conversations
- Snoozed Conversations
- Unassigned Conversations
We’ve also made it easier to integrate Lifecycle into your daily processes:
- Assign Contacts to Lost Stages directly from the Inbox moduleduring interactions.
- Filter Contacts by Lost Stages in InboxandContacts modulesfor targeted follow-ups or analysis.
Start using Lifecycle Lost Stages to gain better visibility into your sales process and improve decision-making! 🚀
Learn more here.