Use the new Follow Up on Missed Call template to respond to unanswered incoming calls without lifting a finger. The moment a call goes unanswered, it opens a conversation, assigns it to the right agent or team, and sends the contact a follow-up message.
The template comes pre-configured with the trigger, assignment, and message already set, so you can publish it as is or edit any step to fit your team. Find it in Workflows under templates.
Publish the template today so no missed call sits unanswered while your team catches up.