Enjoy smoother collaboration between your team and your AI Agent! Human agents can now seamlessly step into an ongoing AI-handled conversation — giving you the flexibility to respond personally whenever you want.

💬 — When your AI Agent is chatting with a Contact, click to join the conversation instantly in the Inbox module

🤖 — The AI Agent pauses automatically so you can continue the conversation without disruption

👤 — The conversation is instantly assigned to you, keeping context and continuity

We’ve optimized how our mobile app consumes your internet data.

Whether you're switching between screens or refreshing content, it now sends fewer, more efficient network requests. This helps you save data while enjoying the same great performance.

Enjoy a faster mobile app on the go! 🌍

We’re thrilled to share that the is now publicly available — for both ! 🚀

With this integration, you can connect respond.io to hundreds of apps and build powerful and flexible AI-powered automations that streamline your workflows.

You can now:

Get started by heading to to connect your account. Learn more.

Build smarter workflows and scale your automation with respond.io + n8n today! ✨

Access call transcripts directly from your

Easily revisit conversations anytime, speed up follow-ups, and simplify coaching on the go without replaying entire recorded calls.

Get the visibility and flexibility you need, all from your pocket.

Your AI Agents just got smarter, more natural, and better at keeping conversations alive!

Here’s what’s new:

🤖 — AI Agents can now automatically send follow-up messages when a Contact doesn’t reply, helping you keep conversations engaged and on track.

⚙️ — Just include your follow-up instructions in the AI Agent’s Instructions section — no extra configuration needed.

That’s not all! Contacts and teammates can now see when an AI Agent is typing, making every interaction feel more human and responsive.

Contacts can view AI Agents typing a reply on supported channels (WhatsApp, TikTok Messaging, Telegram).

Learn how to write effective prompts with follow-ups or see how typing indicators work.

We’ve made some behind-the-scenes improvements to make your time on respond.io mobile app even better. The app now so you can jump into conversations right away. Plus, with a , everything stays smooth and reliable while you work.

Update your app and feel the difference! ✨

Benefit from a richer testing experience with file uploads! You can now validate how your AI Agent reads both text and files — just like in real customer conversations.

📎 — Attach PDFs, images, and docs directly when testing your AI Agent

🧠 — Check how your AI Agent reads and responds to both text and files

Learn more about how it works here

You can now for your recorded calls!

Each recording automatically generates a transcript you can review anytime — no need to replay the entire call.

Make follow-ups faster, reviews more accurate, and coaching easier than ever.

📱 🚀 

We’ve upgraded AI Agents so it can now batch Contact field updates instead of handling them one by one. This makes updates more efficient, reducing processing time and ensuring smoother, faster AI actions.

Enjoy quicker, more reliable Contact field updates without waiting around! 🎉

Manage knowledge sources more easily and give your AI the right context with new improvements!

Here’s what’s new:

📂 — Your workspace can now hold across knowledge sources

📝 — Support now includes .csv, .docx, .pptx, .ppsx, and common image formats alongside .pdf and .txt

🔗 — Add up to to a single website source for broader coverage

⚙️ — Fine-tune crawls with adjustable depth, and use to capture only the pages that matter

To explore all the knowledge source upgrades we’ve made, learn more here.