360dialog WhatsApp API: Interactive Session Messages
complete
Mei Wei
Allow platform or user to send messages that your contacts can interact during replies.
Interactive messages give your contacts a simpler way to find and select what they want from your business on WhatsApp.
Reference:
Mei Wei
complete
When a 360dialog contact receives a survey or Dialogflow reply with multiple options, the options will show in WhatsApp Quick Replies or List Messages to the contact. The contact will be able to select an answer from the options as a reply.
KDC Tek
Mei Wei: Can we initiate it via the Respond.io 's chat?
Mei Wei
KDC Tek: It is not possible for now. We will consider this feature in the future when other WhatsApp Business API partners support it :)
Gerardo Salandra
Mei Wei
in progress
KDC Tek
General Message Reply as
"type": "text"
is showing in the chat conversation, but "type": "list_reply"
is not showing up in the conversation chat on app.respond.io======
SAMPLE RESPONSE FOR AN INTERACTIVE REPLY:::
======
`
{
"contacts": [{
"profile": {
"name": "******"
},
"wa_id": "###########"
}],
"messages": [{
"contex t": {
"from": "##WABA#NUMBER#",
"id": "xxxxxxxxxxxxxxxxxxxxxx"
},
"from": "###########",
"id": "xxxxxxxxxxxxxxxxxxxxxx",
"interactive": {
"list_reply": {
"description": "###Reply Sent via the LIST###",
"id": "###list_id###",
"title": "###list_title###"
},
"type": "list_reply"
},
"timestamp": "1625404938",
"type": "interactive"
}]
}`
Gerardo Salandra
planned