AI Agent: Collect information without confirmation
complete
W
Wilson Tan
Business Problem:
Currently, the AI Agent: Collect Information feature asks a confirmation question after gathering details such as name, email address, and phone number. While this ensures accuracy, it often results in drop-offs when Contacts or Customers fail to respond, causing the AI to withhold the collected information from being passed to respond.io, and proceed to ELSE branch.
Desired Outcome:
Introduce an option to disable the "Confirmation" step in the AI Agent. This will allow the AI to automatically pass collected information to respond.io for data storage even if the Contact did not confirm with AI, reducing drop-offs and ensuring seamless data capture.
N
Nabilah Binti Salleh
complete
🚀 Capture details without the drop-offs! Your AI Agent now automatically updates Contact fields like name, email, and phone number the moment it’s shared—so your records stay complete and your workflows stay smooth.
Learn more: https://respond.canny.io/changelog/all-new-ai-agents-have-arrived
Explore AI Agent actions here: https://respond.io/help/ai-agents/using-ai-agent-actions#update-contact-fields