Business Problem:
Currently, the AI Agent will wait for 3 seconds before starting generate a response when it detects an incoming user message. If a new message arrives while it’s preparing a reply, the generation process is aborted—this can avoid.
Desired Outcome:
Allow users to configure the waiting time before the AI Agents starts generating a response. This way, teams can adjust the delay to better match their chat patterns, reducing unnecessary interruptions and improving the overall conversation flow.