AI Agent: Read Story Reply Text on Instagram
Wong Yi Teng
Business Problems:
Right now, when a contact replies to an Instagram Story with a text message, the AI Agent receives a static placeholder — (Story Reply) — instead of the actual text the contact typed. This means the AI Agent has no visibility into what the contact actually said, and is forced to start the conversation from scratch or ask for context again, making the interaction feel robotic.
Desired Outcome:
Enable the AI Agent to receive and act on the actual text from Instagram Story Replies so it can respond meaningfully without requiring the contact to repeat themselves. To achieve this, the AI Agent should:
- Receive the actual text typed in a Story Reply, instead of the (Story Reply)placeholder
- Process the reply text to understand context and intent, just like a regular message