AI: Generate insights from reports
V
Vovwe Enyoyi
Use case and desired outcome:
Customers can ask questions about their reports and get accurate answers in real-time, provided with straightforward or detailed insights about different parts of the reports respond.io provides.
For example, the customer could ask “What’s the percentage of closed conversation for the past week per team?”
N
Nabilah Binti Salleh
Merged in a post:
Let the AI answer questions by researching any available data in the respond.io database.
JLL Tung
Use case:
Instead of fixed reports, users can ask open-ended questions like “What are customers asking about most this month?” and the AI will analyze the data and return insights.
Impact:
This would save time on manual reporting, help teams identify customer trends faster, and make it easier to make data-driven decisions without digging through conversations manually.