Business Problem: Meeting/Appointment Booking
I
Iaroslav Kudritskiy
Companies would like to be able to fulfill the Meeting/Appointment booking business problem.
There are several components to this problem:
- Enabling contacts to easily schedule a meeting or appointment when they request to do so via chat
- Enabling businesses to manage availability, meeting durations & other settings associated with making appointments
- Sending appointment confirmation or reminders to contacts via chat when meetings are coming up
- Enabling contacts to reschedule the appointment when requested to do so via chat
Workaround:
You may consider using a third-party application that is specialized in appointment scheduling such as Calendly and sending the link to contacts for booking purposes.
M
MC-Masterchat- Savdy
It would be good to have a calendar-booking step in the workflow, where users can choose specific time slots to schedule a meeting / appointment, that are pre-set from the user's end.