Business problem:
  • As a user, I want to control sound notifications for incoming calls, so that I am not distracted by irrelevant calls not assigned to me.
Desired outcome:
  • Enable sound notifications only for relevant or assigned calls.
  • Mute or customize sounds for non-assigned or lower-priority calls.
Use Cases:
  • Receive alerts only for calls directly assigned to the user.
The current workaround:
  • N/A