Channel Improvement: Option to edit/delete messages sent by mistake
B
Bernardo Gonzalez
I would like to be able to delete or edit a message that I sent by mistake on the Messages module, and for it to also be removed for edited rom the recipient's device.
🔴 Important Note:
This is NOT a limitation on respond.io. This is a limitation set by Facebook's team to all WhatsApp API accounts.
S
Shi Hui
There is a limitation on the channel's side where most of the channels (e.g. Facebook, WhatsApp, Instagram, Line) do not have API to delete sent messages.
Once the channels start providing API to delete sent messages, we are happy to look into this feature!
Update (31 May 2023): This API still does not exist yet, except on Telegram.
R
Rodrigo Abundes
If even with a delay of 5 or 20 seconds it would be a good option
Xiao Tong VISTA
Vote for this feature
Amalia Putrieka
Merged in a post:
Deleting or editing a sent message
T
Teagan Brooke-Alder
Hi there, I thought that having the option to delete or edit a sent message (within a small time period and window) would improve the quality of our service as it is more like that provided function on Whatsapp for when we perhaps make a typo or when we accidently call the client by the incorrect name (rare). Something else that would be nice is to have the option of reacting to messages as I know that a few clients react, however, we are not able to see that
G
Gaby Flores
Much needed, also the edit feature, like in Whatsaspp Business
S
Selene Diong
Vote for this feature
N
Nabilah Binti Salleh
N
Nabilah Binti Salleh
N
Nabilah Binti Salleh
Hello Safae Youssef, thank you for this request.
Currently, there is a limitation on the channel's side where most of the channels (e.g. Facebook, WhatsApp, Instagram, Line) do not have API to delete sent messages
.Once the channels start providing API to delete sent messages, we are happy to look into this feature!
M
Mo Awad
Please add this feature because we need it
N
Nabilah Binti Salleh
Mo Awad: Hello Mo Awad, we're currently focusing on other priorities but we'll be sure to consider this feature as soon as we can.
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