Business Problem:
We’ve used Zadarma VoIP for a long time and all our business phone numbers are hosted there. respond.io only supports Telnyx for VoIP calls, so we can’t handle calls on our existing numbers inside respond.io without moving away from Zadarma.
Desired Outcome:
Connect an existing Zadarma account as a Channel so agents can make and receive calls (and SMS, if applicable) on our Zadarma numbers from the respond.io Inbox, with call logs and recordings like the Telnyx VoIP Channel has.