Contact Activities: Ability to filter
Maria Martinez
Business Problem
In the Contact “Activities” section, the timeline includes a mix of comments and system-generated updates (such as status changes). When reviewing internal discussions, it becomes difficult to quickly locate relevant comments among all activity entries.
Current Limitation
There is no option to filter the Activities timeline to display only comments. Users must manually scroll through status updates and other system logs to find the information they need.
Desired Outcome
Add a filtering option within the Activities section that allows users to view:
- Only comments
- (Optionally) Other activity types separately
This would make it easier to focus on internal notes and collaboration history without distraction from system updates.