Contact Drawer: Dedicated Tab for Call-Related Activities
complete
Ahmed Nassar
Business Problem:
- As a sales representative, I want a dedicated tab in the contact side drawer to view all call-related activities and events, so that I can quickly access and manage call information without sifting through unrelated data.
Desired Outcome:
- Simplify access to call-related activities.
- Improve efficiency in managing contact interactions.
- Provide a streamlined view for better decision-making.
Use Cases:
- Quickly review all past and scheduled call activities for a contact.
- Identify and follow up on missed calls or call notes efficiently.
The Current Workaround:
- Look through the existing "activities" tab or scroll through conversation history.
Ahmed Nassar
marked this post as
complete
We’ve introduced a new
Call Activities
tab in the Contact drawer to help users quickly review all past call interactions. Simple, organized, and easy to access.S
Shi Hui
marked this post as
in progress
S
Shi Hui
marked this post as
planned