Contact Import: Support "Country" and "Language" Contact Fields in Import | Voters

Contact Import: Support "Country" and "Language" Contact Fields in Import

Shi Hui

Currently, we are not able to add or update the value of "Country" and "Language" Contact Fields using Contact Import. We can only update manually from the Contact Details side drawer. It would be good if it can be mass-updated through Contact Import.

November 2, 2022

Poju Yap

Update: Tried the second option i.e. deleting the contacts database. Not a good idea - you actually can't upload language data.

I'm going to try creating a custom field for language instead; going to name it custom_language or something along those lines - and try uploading it as if it is the user's chosen language.

Poju Yap

Exactly. This is a real pain as we're sending messages based on the preferred language of the users.
What I understand is there are only 2 solutions for this right now:
1) Manually add the language and country in (super troublesome if you have thousands of contacts in the database already)
2) Delete the whole database and re-upload the new contacts with languages as part of the upload - not sure the repercussions; but I'm assuming we'll be losing all of the prior communication with those contacts.