Contacts: Delete all Contacts in a tag or segment
Rinu AR
We would like to have an option to delete tags or segments, which deletes all contacts from the tags or segments.
Currently it is taking so much time for my associates to delete the user details every time. We would like to reduce the time we are spending on non-productive work on Respond.io.
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Nabilah Binti Salleh
Hi Rinu AR, Thank you for sharing this with us. To more effectively address your concern, could you please specify the number of contacts you'd like to delete and the reason for their deletion?
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Carlos Marin
Nabilah Binti Salleh at least 1000 or 2000.
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Nabilah Binti Salleh
Carlos Marin: Thank you Carlos. And the reason to delete these 1000-2000 contacts?
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Carlos Marin
Nabilah Binti Salleh In my case it is because we have a base of clients in collections to whom we have to be sending broadcasts, however, for some reason between the uploads I make and the contacts created by the team are duplicated up to 4 times and when the broadcast is sent when there are so many duplicates it generates a problem. That's why I'd like to remove the contacts who didn't respond to the spread...
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Nabilah Binti Salleh
Carlos Marin: Thank you, Carlos, for sharing your pain point with us. We will consider this while evaluating the feature - stay tuned!