CTC Ads: Retrieve and Use Ads created on Instagram Directly or Meta Business Suite
Ahmed Nassar
Business problem:
- As a marketer, I want the ability to import ads created directly on Instagram, not via Ads Manager, into Respond.io, so that I can use them in setting up Click-To-Chat (CTC) workflow triggers and workflows.
Desired outcome:
- Direct import feature for Instagram ads
- Integration with CTC workflow triggers
- Workflow setup based on Instagram ad interactions
Use Cases:
- Utilize Instagram-specific ads in CTC campaigns
- Enhance customer engagement through direct interactions from Instagram ads
The current workaround:
- N/A
Note
- This is a current limitation from META, only Ads created on Ads Manager are retrievable