Enable offline message sending with queue and auto-send
S
Sana Nazir Ahmad
Users can currently draft messages while offline in respond.io, but the send button is disabled. This prevents them from queuing messages to be sent once connectivity is restored, unlike WhatsApp Business which supports offline send + auto-delivery.
Problem:
Current behavior:
- Users can type messages without internet
- Send button is disabled while offline
- No way to queue messages
Expected behavior (based on WhatsApp Business):
- User drafts message offline
- User clicks send → message is queued
- Message is automatically sent when connection is restored
This gap creates friction in low-connectivity environments and leads to direct comparison with WhatsApp Business.