Growth Widgets: Embeddable Contact Form for Website that Creates Contacts On respond.io
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Ken Hoa Khoo
Create a web form that can be added to a website, with field like Name, Email, Phone number... etc.
This form will create contacts on respond.io to start a conversation using supported channels (WhatsApp, Email, SMS)
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Nabilah Binti Salleh
Merged in a post:
Web Form
Guerrilla Metrics
It would be very necessary to have an iframe or HTML block to embed a web contact form that opens the conversation in Respond and creates the customer with the data collected in the form. Today, for example, if I use a standard Shopify form in the store, it arrives at a destination email from mailer@shopify.com with the data and the comment left by the customer. But since it always arrives from the same email, Respond considers it a single contact and then you have to create the customer manually to transfer the information and have traceability through Respond. I think it's a simple thing that should be easy to develop and implement
Marc Alemany
A must-have. We shouldn't rely on external apps and synchronizations to capture information from a web form. A significant lack of Respond today
Jeraldinn Campaña
This functionality is key because it allows you to capture contacts from the website and automatically enter them into Respond.io, centralizing potential customer data and facilitating an immediate response through channels such as WhatsApp, email or SMS.
In addition to improving the user experience and avoiding lost opportunities, this form helps to qualify contacts from the outset, since we can configure the form fields to collect the necessary information that allows us to determine if the contact applies or not to the company's service or product.
Amalia Putrieka
open
Marc Alemany
It would be interesting to include a "query" or "observations" field and have it transferred to respond.io as a "Comment"
Amalia Putrieka
planned
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Nor Shahrizan Mohd Nor
dude, this is must have feature in the apps.. i dont know why they dont have it.. now is 2024
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Nabilah Binti Salleh
Nor Shahrizan Mohd Nor: Hello! Thank you for your comment. We truly appreciate your support and enthusiasm. Our team will carefully evaluate your suggestion to potentially include it in our roadmap. Stay tuned for updates, and feel free to share any additional insights you may have.
Erin Defosse
I fully support this request.
S
Shai Truchman
it will be great to get updates on this.