Business Problem:
respond.io currently does not support the Meetings object from HubSpot, which limits visibility into a contact’s scheduled or past meetings. For sales and support teams that rely on HubSpot to manage meeting bookings, this creates a gap in context during live conversations.
Without this visibility, agents must switch to HubSpot to check for upcoming meetings, follow-up statuses, or meeting notes—resulting in fragmented workflows, reduced efficiency, and slower customer response times.
Desired Outcome
Enable support for the HubSpot Meetings object within respond.io so that users can:
  • View upcoming and past meetings associated with a contact directly inside respond.io.
Use Cases
  • A sales rep follows up with a prospect and checks previous meeting notes or missed appointments directly from respond.io.