Instagram: Enable Public Reply to Comments
under review
N
Nabila Hishamuddin
Business problem:
- As a user, I would like to automatically send a public reply from respond.io to contacts who comment on my Instagram posts or Reels, so that I can capture and engage leads while their interest is at its peak.
Desired outcome:
- Auto-reply to comments publicly
- Boost engagement and conversion in real time
Use Cases:
- A user comments on a Reel and receives an public reply
- A follower asks a question and gets a public + private response
The current workaround:
- N/A
Shivam Anthwal
Important
S
Shi Hui
marked this post as
under review
Y
Yihui Chan
Merged in a post:
Social media commentary
Othmane Kp
Hello, you must include the possibility of replying to comments on all available social networks (Instagram, Facebook, TikTok, etc.).
P
Pasha Golshani
Hi Respond.io team.
Is there any plans to implement this feature. We are missing to comments on instagram, facebook and tiktok (organic and ads posts) and a lot of sales are lost due to this. Not all customers will send a direct message. This is essential
Amalia Putrieka
Hi Pasha Golshani thank you for your feedback!
We understand how crucial it is to engage with customers through public replies on Instagram and other platforms. While we can't share a specific timeline for this feature right now, please know that your input is important to us. We'll keep you posted on any updates or progress.
Thanks again for your patience and understanding :)
C
Clinica Lo Arcaya
the option to answer public comments in instagram and facebook its very basic and useful. We lost a lot of hours responding one by one.
H
Hugo Estrela
This would be very useful, even if the comment enters the API as a form of mention and when clicked it appears the same as the photo. And when you click, it takes you to the comment. But if you can manage it directly via the API, it would be great.
H
Hinza Loy
super important
L
Leonardo Paulin
It would be great to have this function since many people start interacting from a comment
A
Andren Ireri
Please enable this. It would complete the insta integration. Loving it so far. Excited for the future
Rick Romero
Hello there. Please bring that integration to the platform. So we could have ig post+direct 👌
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