Instagram/Facebook: Private Replies - Expand post selection
complete
N
Nabilah Binti Salleh
Business Problem:
Currently, when setting up an Instagram/Facebook private reply workflow, users can only select from the latest 10 posts under the "Selected Post" option. This limitation makes it difficult for businesses that want to automate replies for older or evergreen posts, especially when running campaigns or promotions tied to specific content that isn’t among the latest uploads.
Desired Outcome:
Allow users to view and select from all Instagram/Facebook posts (not just the most recent 10) when configuring private replies. This would enable better flexibility and control over which posts are used for automation.
N
Nabilah Binti Salleh
updated the status to
complete
Post selection is no longer limited to the latest 10 posts 🎉 You now have a much wider range to choose from, so you can automate replies for older or evergreen content, campaigns, or promotions tied to any post — not just your most recent uploads