Messages API 2.0
complete
I
Iaroslav Kudritskiy
The current Messages API does not support Template Messages on WhatsApp or Tagged Messages on Facebook. This request would involve adding:
- WhatsApp Template Messages over Messages API: https://docs.rocketbots.io/api-reference/messages-api
- Facebook Tagged Messages over Messages API: https://developers.facebook.com/docs/messenger-platform/send-messages/message-tags/
Z
Zy
complete
🎉 This was long-awaited — Our new-generation API has been released!
List of use cases:
- Create new Contacts and update existing Contacts
- Send a message to Contacts
- Assign or unassign conversations
And more! You can find more information here.
If you have any thoughts on the new API, please share them with us. Your feedback is always appreciated.
A
Aurélien Droinat
Zy: New API 2.0 only for "Business" accounts is a really bad news... and Legacy API will be shutdown in 2023. So no choice for "Team" accounts ? Upgrade or leave.
S
Shi Hui
in progress
Yoni Sudwerts
Will the new API offer the ability to get entire list of comments in the conversation including the Files that the contact has sent in?
S
Shi Hui
Hi Yoni Sudwerts, thanks for your feedback, we have taken this API into consideration! We will prioritize a list of APIs to be launched first and slowly release more APIs by then. =)
Andrew Paul
Definitely needs to allow Zapier to assign a conversation
R
Riaan Le Roux
Will the new API add support to delete contacts via API?
Jerry (CEO)
Update:
We have added WhatsApp Template Messages to our existing Message API. You can read more here: https://docs.respond.io/developer-api/messages-api/message-template-apiThe rest of the request API improvements will come together with new APIs 2.0 later.
Jerry (CEO)
Merged in a post:
GET feature messages API
T
TI Grupo Simon
Would it be possible to include GET messages in the API?
Jerry (CEO)
Merged in a post:
Messages API: Image with caption for supported channels (360D whatsapp)
Info Botcity
Currently, the Messages API can handle text, attachments (images, files, etc..) and quick replies. This request is to add support to Images with a caption text (as seen in whatsapp) as well to be handled by the Messages API.
Hasan Niyaz
I'd like to add "change bot status via api".
Jerry (CEO)
Hasan Niyaz: thanks Hasan, we will consider this when we re-do the APIs. In the meantime you can send a survey via API by first adding a tag that triggers an automation rule.
Example, the API adds a tag to a contact, and automation rule (with tag added being the trigger) sends the survey to the contact.
Hasan Niyaz
Jerry (CEO): yes nice
D
Dorian de Biofile
When will they have this functionality?
Jerry (CEO)
Hello Dorian de Biofile we are planning to redo the APIs during Q3 this year. We still have a couple higher priorities items to finalize :)
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