Messages: Option to Mark as Read/Unread
Nuria Causadías
Very necessary
R
Ricardo Rivas
It is of the utmost importance that they integrate it
Daniel De la Chica
Another basic functionality really easy to implement.
J
Jonathan Ramcharitar
Has there been any update on this?
N
Nabilah Binti Salleh
Jonathan Ramcharitar: Hi, thank you for the continued interest in this request. At the moment, we don't have any updates to share. We'll be sure to post here as soon as there's any progress.
N
Nabilah Binti Salleh
Merged in a post:
Button to change the status of conversation read to unread
Jose Junior
We would like a feature where an administrator user accesses another user's conversation with a customer, they can mark the conversation as unread so that the user responsible for the service does not stop answering because it will be as read.
Nuria Causadías
Please, I need the option to mark unread. It makes our daily lives very difficult. Just by clicking on messages, a message from a customer is already opened.
N
Nabilah Binti Salleh
Merged in a post:
UNREAD MESSAGE FUNCTION
A
As a CRM based workflow. I believe the options to select message into unread is a basic need for our operation. When will you effectively upgrade your current system?
Jonathan Ramcharitar
Extremely basic functionality that should be there
For the price of this subscription it’s crazy that it isn’t.
GISELE GOLDSTEIN
Yes, I too would like to vote for a mark as unread feature. It would be so important, especially as it seems a supervisor opening a message makes it show as read to the team member in charge of it too. So really important to be able to mark it as unread.
N
Nabilah Binti Salleh
Merged in a post:
Unread message
B
Bibin Chandran
My team really needs this feature, as they are working together while handling multiple clients at the same time, with supervisors monitoring. It is also very important to have the ability to delete accidentally sent messages
Load More
→