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Ahmed Nassar
Business problem:
  • As a user, I want to be able to call my contacts and have them call me through the messenger, so that I can expand communication means and improve connectivity.
Desired outcome:
  • Enable voice and video calls within the messenger.
  • Allow seamless switching between text and calls.
  • Enhance the communication experience for users.
Use Cases:
  • Calling a contact directly from a chat conversation.
  • Receiving incoming calls via the messenger.
The current workaround:
  • N/A