I’d like to formally request a dedicated iPad app for respond.io.

I’ve come across feature requests for iPad support dating back to 2021, which makes it quite frustrating that we’re approaching the end of 2026 without a proper iPad experience.

For a platform charging substantial subscription fees and positioning itself as a comprehensive business communication solution, the absence of basic iPad support is genuinely difficult to justify.

What’s particularly frustrating is that this shouldn’t necessarily require building an entirely new application from scratch.

Apple already provides mechanisms for making existing iPhone applications available on iPad. Depending on the app’s architecture, enabling iPad compatibility can be as straightforward as updating the supported device families in Xcode, specifically the TARGETED_DEVICE_FAMILY build setting to include both iPhone (1) and iPad (2).

Of course, delivering a fully optimized iPad experience with responsive layouts, multitasking, and proper use of the larger display would require additional development. However, there’s a significant difference between offering basic compatibility and delivering a completely redesigned tablet experience.

Even an initially scaled-up iPhone app would be preferable to having no proper iPad support at all.

The iPad is an extremely practical device for managing customer conversations, particularly for business owners, managers, and customer service teams who need to monitor and respond to messages while moving around.

At a minimum, I’d expect:

* Official iPad compatibility.

* A usable interface that takes advantage of the larger screen.

* Support for hardware keyboards.

* Reliable notifications.

* Eventually, a proper split-view layout with the conversation list alongside the active chat.

What makes this particularly disappointing is the length of time customers have apparently been requesting it.

Five years is an unreasonable amount of time for such a fundamental platform compatibility request to remain unaddressed, especially for a paid business communication product.

I appreciate that development priorities vary and that native tablet optimization requires engineering resources. However, I’d genuinely like to understand why even basic iPad compatibility hasn’t been prioritized.

At this point, I’d appreciate more than another acknowledgment that the suggestion has been forwarded to the product team.

Is an iPad app actually on the development roadmap, and if so, is there a realistic timeline for its release?

I believe this is a reasonable expectation for a mature, subscription-based platform like respond.io.

The title says it all with all the vibecoding from all the different companies today. I'm sure it would be easy, or at least fairly easy to transport respond into a fully optimized iPad app.

Currently the iOS app is optimized for iPhone and does not scale well for iPad.