Allow you to paste text and images together in the composer
complete
Maria Martinez
Problem
Currently, the Respond.io message composer doesn't allow you to properly paste mixed content (text + images) from the clipboard.
We have carried out different tests and the behavior is as follows:
Text only → is pasted correctly.
Only one image → is pasted correctly.
Text + 1 image → the text is pasted, but the image appears duplicated.
Text + 2 images → the text is pasted, the first image appears duplicated and the second one is not inserted.
Desired result
That the composer of Respond.io allows you to paste text and images together from the clipboard in a single action, keeping each image only once and respecting the order of the content, in the same way that other rich text editors allow.
N
Nabilah Binti Salleh
updated the status to
complete
N
Nabilah Binti Salleh
Hi Maria Martinez - thank you for this request. Our team is investigating on this bug, we'll keep you posted on the progress of this!
N
Nabilah Binti Salleh
Hello Maria Martinez - this issue has been fixed and is now live!
We will close this request for now, if you need any help, feel free to reach out to our support team here.