Business problem:
  • As a marketer, I want the ability to track different Click-To-Chat (CTC) ads performances and their conversion rates directly on the Respond.io platform, so that I can effectively measure and optimize my chat marketing campaigns.
Desired outcome:
  • Integrated tracking for CTC ad performance
  • Conversion rate measurement for each CTC ad
  • Real-time analytics dashboard
Use Cases:
  • Measure the effectiveness of different CTC ads in real-time
  • Optimize chat marketing strategies based on conversion data
The current workaround:
  • Creating a workflow automation that uses CTC ads as a trigger, captures the CTC ad variables, and logs them into a Google worksheet