Reports: Retrieve more than 100 list per page in Reports Module | Voters

Reports: Retrieve more than 100 list per page in Reports Module

Imran Ramuthy

Business Problem:

User automatically sends outgoing messages via API from their CRM.
They need to obtain a delivery report for outgoing messages, including the Sent, Delivered, and Read timestamps for a specific message source (e.g., Sent via API).
However, the report only displays 100 records per page, making it difficult to review and compare all messages, including the Sub-type column, in a single view.
As a workaround, business export each page separately and manually combine the data into one file.
The existing Data Export feature is not suitable because it does not include message delivery analytics (Sent, Delivered, and Read timestamps).

Desired Outcome:

The business wants the ability to view and export all outgoing message reports in a single page, including Sent, Delivered, and Read timestamps, to efficiently validate and reconcile their messaging data.