Security & Compliance: LGPD compliance for Brazil
B
Bernardo Gonzalez
Business Problem:
Currently, respond.io does not offer LGPD compliance for businesses operating in or serving Brazil, where processing the personal data of Brazilian data subjects is regulated under the Lei Geral de Proteção de Dados (LGPD). Businesses in regulated sectors — fintech, healthcare, retail, financial services — are legally required to handle personal data in a compliant way, so this gap blocks them from adopting respond.io.
Desired Outcome:
Achieve LGPD compliance/certification so businesses serving Brazil can use respond.io while meeting their legal data-protection obligations.