Settings: Dark Mode Feature for Desktop Web Platform
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Imad Ahmed
Business Problem
The platform serves as a hub for customer interactions, with users dedicating substantial time to it. Introducing an option that is gentler on the eyes would enhance comfort and elevate the overall user experience.
Platform Problem
Currently, the desktop web platform does not offer the dark mode option.
Use Case
To allow users to choose which mode (light or dark) suits their way of working accordingly.
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Kenneth Ryder
The request for this feature has been pending for quite some time. It's important to prioritize and implement it.
Amalia Putrieka
Hi Kenneth Ryder thank you for your patience and continued interest in the dark mode feature. We appreciate your feedback and will update you once there's any progress :)
David Lee
Definitely need this. 10 hours of answering messages on light mode is no joke. Even WhatsApp has a dark mode
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Nabilah Binti Salleh
Joe Castro
easy thing guys please add it.
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Nabilah Binti Salleh
Amal Assadi- Hello Amal, thank you for your request. To understand your needs better, could you clarify what does "Night Mode" refer to?
Are you referring to the Dark Mode feature? If you are, we have a dedicated Feature Request for the platform dark mode here: https://respond.canny.io/feature-request/p/settings-dark-mode-feature-for-desktop-web-platform
However, we already do have a Dark Mode feature on our mobile app, see here: https://help.respond.io/l/en/mobile-app/configuring-mobile-app-settings#change_appearance
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Nabilah Binti Salleh
Hi Amal Assadi - just following up on your request, feel free to clarify!
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Nabilah Binti Salleh
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Nabilah Binti Salleh
Hello Moez Slingui! Thank you for sharing your feedback. Are you inquiring about the dark mode feature for the mobile app or the desktop web platform?
In case you're referring to the mobile app, I'm pleased to inform you that dark mode is already available on our mobile app. I encourage you to try it out!
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Moez Slingui
Nabilah Binti Salleh I'm asking about the dark mode in the platform 🙏
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Nabilah Binti Salleh
Moez Slingui: I see, thank you for clarifying. I will merge this with the main post regarding the platform's dark mode request. Thank you for your vote!
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Moez Slingui
Nabilah Binti Salleh my pleasure 🤗
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Moez Slingui
😅😅 please make it happened feels like my eyes gonna pop up
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