5 YEARS FOR NOT DOING THIS SO BASIC STUFF IN ANY SYSTEM. Ridiculous how respondio dev team care about priorities.

They spent months on refreshing the interface and came with actually the same interface with fancy icons, while what is really important has been neglected.

Yes please

I have a lot of tags that are obsolete, and some of them are so similar that cause confussion.

This is a must‼️

Please progress on this! Tag manager is needed! I'm spending too much time removing tags individually from hundreds of conversations. If i was able to do it at once it would save me so much time!

I have a lot of tags that are irrelevant now for our operation, having a tag manager will make things simplier

adding a tag should have a larger dropdown field. often my team is adding a duplicate tag with slight variation because the list is too long to scroll down. We use them all but picking the right tag is crucial for organization that we use in targeted messages.

Hi team! Unused tags need to be removed. We have a long list of tags that are not used, that have been imported by mistake and that are not assigned to any client and cannot be deleted. How could it be done?