Tags: Custom Tag Arrangement
Nicolas Piedra
Business Problem
Currently, tags are displayed alphabetically in the contact drawer under Tags. This behavior does not account for varying priorities among tags, which can hinder efficiency and relevance when interacting with contacts.
Desired Outcome
Provide users with the ability to manually arrange tags according to their priority or needs, ensuring the most relevant tags are easily visible and accessible in the in the contact drawer under Tags/ contacts module and Tag Manager.
L
Larysa Zhbanova
Agree 100%. I would also prefer grouping tags by categories, i.e. customer behavior or customer services (whatever needed) and have a chance to move the tags within the categories by priority.