Telnyx: Support Call Forwarding
Viiky Ng
Business Problem:
Sub-accounts created in Respond.io are currently unable to activate Telnyx call forwarding because a limitation, resulting in an error.
Desired Outcome:
Allow Telnyx call forwarding.
Support dyafa
Business Problem:
I am using a Saudi unified number (920017871) from STC, and since number portability is not supported by Telnyx in Saudi Arabia, I cannot port the number. I am trying to forward calls from STC to a Telnyx DID and then route them to Respond.io via SIP. However, call forwarding scenarios like this are currently not supported or do not work properly.
Desired Outcome:
Allow Respond.io to support inbound call forwarding from external numbers (e.g., STC → Telnyx DID → Respond.io via SIP), so businesses in regions without number portability can still use voice integration.