Unread Message Notifications in Browser Tab
Mei Wei
Objective: To notify users on the number of unread messages or contacts by prompting via the browser tabs
For this feature, we propose to prepend the number of unread contacts or messages to the browser tab title. Currently, when user is on the browser and they receive new messages, they will be notified via sound.
The attached image is the mockup we made for the proposed solution.
Feel free to provide constructive feedbacks and suggestions
Johangel Báez
This is huge for service. We should have this as a primary development. We need to be able to remind agents, that are doing other things in the business if they missed something.
H
Hugo Estrela
It would be very interesting if there was a button or function to mark messages as "Unread" like in an email box so that other agents can see that that message box is in fact as "unread"
Chitolina Imobiliária
This is a very important update, as well as the message read on a per-user level. Our team has faced some difficulties due to not having individual control of the messages.
Hassan Ahmed
This is very feasible.
We don't even need to change the title itself, if we can just prepend the count in brackets.