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Suhana Hamzah
Business Problem
:
As a business owner, I need a billing mechanism for WhatsApp calls to track and charge for call usage accurately, so that I can manage costs and maintain operational insights.
Desired Outcome
:
  • Transparent billing for WhatsApp calls, with clear itemization in monthly invoices.
  • Proactive balance notifications to avoid service interruptions.
Use Cases
:
  • Charge businesses for WhatsApp calls on a per-minute basis using Meta’s pricing structure.
  • Include call usage costs as a distinct line item in invoices for transparency.
  • Notify users of low or insufficient balances to prevent disruptions in call services.
The Current Workaround
:
  • N/A